About us
Hello and welcome to Happy Mail Place! We are a specialty kids boutique that creates personalized matching sibling shirts, pregnancy announcement shirts, birthday outfits, and much more! We are a team of hard working husband and wife based in sunny California. Everything was made in our office by us. We have been in the kids clothing industry for over 15 years! We take pride in our work, and love making one of a kind items.
Our shirts are perfect for special occasions or every day wear. Our items also make the perfect gift.
We use a printing method that accurately reproduces intricate details and graphics with such a wide range of colors. The graphics do not peel off or fade since the ink is absorbed directly into the fabric.
Welcome to our shop! We are a specialty kids boutique that creates personalized matching sibling shirts, pregnancy announcement shirts, birthday outfits, and much more! We are a team of hard-working husband and wife. Everything was made in our office by us. We take pride in our work and love making one-of-a-kind items.
Our shirts are perfect for special occasions or everyday wear. Our items also make the perfect gift. If you would like something extra or for us to include a note just let us know at the checkout in "notes to seller" and we will do our best to make your item special.
Please read our shop announcement/policy before placing an order!
SHOP POLICY:
Our current production time is 5 business days ( DOES NOT INCLUDE SHIPPING TIME). Business days do not include holidays and weekends.
• Standard shipping is USPS First Class Mail and takes 5-7 business days from the ship date.
• USPS Priority Mail is 3-4 business days from the ship date.
• USPS Express Mail is 2-3 business days from the ship date.
Please note this is just an estimate. We DO NOT guarantee delivery by any date.
We communicate through email thehappymailplace@gmail.com. Please email us. All questions are answered through email that they are received, usually within 24 hours.
You'll also receive tracking via email as soon as your order is on the way.
We are not responsible for lost, damaged, or misdelivered packages.
NO SIZING EXCHANGES WILL BE ALLOWED, SO PLEASE ORDER ACCORDINGLY, AS THESE ITEMS ARE MADE TO ORDER.
All of our clothing items are made to order and many are personalized, so for that reason, there are NO REFUNDS, or EXCHANGES unless there is a design mistake on our part.
We work very hard to keep our customers happy, if for any reason you are not completely satisfied with your purchase, please contact us immediately. We will do our best to resolve any issues. Reports of issues or damages must be sent to us within 48 hours of delivery confirmation along with photos of the item with any tags still attached and a photo of the packaging/original shipping label as well. If it was an error on our part returns will be accepted up to 7 days after you received the items and they MUST BE postmarked within that time frame.
We are adding new designs daily so check back often! Thank you so much for shopping with us!
Follow us on Instagram @happymailplace